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New
Mexico Health Care Association
6400 Uptown Blvd., NE
Suite 520-W
Albuquerque, New Mexico 87110
October
21 , 1997
Dear
Mr. Luken:
"Preventing
Work Place Violence in the Health Care Environment"
was a HIT (pun fully intended). We are grateful toyou and
Mr. Heimke for sharing your knowledge and expertise with us.
Although this particular subject is one that most people would
prefer not to have to think about, I am confident that the
attendees will take the information back to others in their
facilities. You certainly provided some practical tools for
them to use should they (or when they) encounter a potentially
violent situation.
The
comments and the evaluations of the workshop were very positive.
On a scale of 1 - 5, with 5 being the highest possible score,
the overall mean was 4.4. Enclosed is a detailed summary for
your review.
Thanks
again to you and Mr. Heimke for bringing to New Mexico the
resources and tools needed to help make our health care environments
a safer place to work.
Sincerely,
Lee
Ann Nutt, Ed.D.
Director of Education
Results
from the "Evaluation Summary Report":
Rate
the degree to which the objectives of this offering were
met
(1=poor and 5=excellent) |
Mean
Score
|
| Demonstrate
an appreciation for the potential for violence in the
workplace. |
4.62
|
| Define
risk factor that cause or contribute to assault. |
4.48
|
| Describe
escalating behavior and/or warning signs that may lead
to assault. |
4.48
|
| Articulate
how to prevent or diffuse hostile situations or aggressive
behavior. |
4.20
|
| Develop
a standard response action plan for violent situations. |
4.00
|
| Rate
the relevance of the content to the objectives. |
4.55
|
Rate
the teaching effectiveness of each presenter:
John Luken
Eric Heimke |
4.52
4.18
|
|
Rate
the effectiveness of the teaching methods used by each
presenter:
John Luken
Eric Heimke
|
4.46
4.28
|
|
Overall
Mean
|
4.4
|
Comments
from attendees' evaluations:
- "Very
interesting workshop. Thank you!"
- "The
instructors were very personable."
- "Found
the OSHA info very appropriate."
- "Film
is chilling, eye opening."
- "John
- excellent on LTC issues. Eric - appreciated the OSHA 'reminder'."
- "Thank
you. Excellent, useful presentation."
- "Keep
up the good work."
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