RTN
495 William Pitt Way
Pittsburgh, PA 15238

March 19, 1999

Dear John:

Thanks to both you and Ric for doing a terrific job for RTN on the Workplace Violence seminar. My hat is off to anyone who can get in front of that camera for the first time and do such a nice job. You guys were great. Thanks for hanging in there.

Sincerely,

Dave Andrews